Articles

 Can I upgrade my hosting plan?

Yes. All accounts can be upgraded.

 Can domain and hosting service registrations be refunded?

Registrations are generally non-refundable. 

 How can I pay for a domain and hosting registration?

New hosting and domain name registrations payment should be processed by transferring or...

 How to register via our portal

Go to our DNS and hosting portal, url: https://myportal.ethiotelecom.et    On the home page,...

 What are your payment policies?

All accounts are set up on a prepay basis. Payment is due on a yearly basis following the date...

 What happens if I don't renew my domain in time?

When your domain expires, any services associated with the domain (your website, email service,...

 When I upgrade, do I have to pay a setup fee again?

No Setup fee.

 When do I pay for a new service registration?

All purchases of a domain and hosting registration require immediate payment. Manual renewals...

 Will I be notified when payment is due?

Yes. Ethio telecom will send notifications to the email address and SMS mobile number you...